An incident response (IR) plan is a structured approach for handling security breaches and cyberattacks. A well-prepared IR plan reduces damage, recovery time, and costs.

The Six Phases of Incident Response

1. Preparation

Build your IR team and equip them with the tools they need:

  • Define roles and responsibilities
  • Establish communication channels (out-of-band)
  • Deploy and configure monitoring tools
  • Create runbooks for common incident types

2. Identification

Detect and determine whether an event is a security incident:

  • Monitor alerts from SIEM, EDR, and IDS/IPS
  • Establish severity classification criteria
  • Document initial findings

3. Containment

Limit the scope and impact of the incident:

  • Short-term containment: Isolate affected systems
  • Long-term containment: Apply temporary fixes while preparing for eradication

4. Eradication

Remove the threat from your environment:

  • Identify root cause
  • Remove malware and compromised accounts
  • Patch vulnerabilities that were exploited

5. Recovery

Restore systems to normal operations:

  • Restore from clean backups
  • Monitor for signs of persistent threats
  • Gradually return systems to production

6. Lessons Learned

Conduct a post-incident review within 72 hours:

  • What happened and when?
  • What worked well in the response?
  • What needs improvement?
  • Update the IR plan based on findings