An incident response (IR) plan is a structured approach for handling security breaches and cyberattacks. A well-prepared IR plan reduces damage, recovery time, and costs.
The Six Phases of Incident Response
1. Preparation
Build your IR team and equip them with the tools they need:
- Define roles and responsibilities
- Establish communication channels (out-of-band)
- Deploy and configure monitoring tools
- Create runbooks for common incident types
2. Identification
Detect and determine whether an event is a security incident:
- Monitor alerts from SIEM, EDR, and IDS/IPS
- Establish severity classification criteria
- Document initial findings
3. Containment
Limit the scope and impact of the incident:
- Short-term containment: Isolate affected systems
- Long-term containment: Apply temporary fixes while preparing for eradication
4. Eradication
Remove the threat from your environment:
- Identify root cause
- Remove malware and compromised accounts
- Patch vulnerabilities that were exploited
5. Recovery
Restore systems to normal operations:
- Restore from clean backups
- Monitor for signs of persistent threats
- Gradually return systems to production
6. Lessons Learned
Conduct a post-incident review within 72 hours:
- What happened and when?
- What worked well in the response?
- What needs improvement?
- Update the IR plan based on findings